Category:
Finance / Accounting JOB OFFERED:
Date Posted:
more than 1 month ago (Not Renewed))
Description:
Responsibilities include:Initiate effective communications with customers, financial institutions, and cardholders as necessary for obtaining verification of information and handling chargebacks, Daily review and disposition of transactions flagged for investigation, ,Utilize multiple internal email management applications to communicate with customers,Identify, document, and communicate detected fraud trends, suspicious transaction characteristics and patterns, Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends,Work with customer service to address customer questions and concerns regarding an investigation,Manage and respond to escalations from internal and external parties with proper urgency and effective communication, Strict adherence to security protocol regarding company and customer data and related communications
Type:
Full-Time Permanent
Job Title:
Fraud Investigation Officer
Education Required:
Masters
Address:
Shyamal, Ahmedabad.
State > District:
Gujarat > Other areas
Phone:
079-40303668 Please quote Adpost when calling